return policy

BY FINALIZING AN ORDER WITH US, YOU AGREE TO AND UNDERSTAND THAT ALL SALES ARE FINAL.

All products are final sale.

  • Physical Products - This is due to standard sanitary precautions. If an item is damaged or incorrect same day as arrival, please contact us the same day via email [theofficialimciera@gmail.com] with pictures and the order number. Any day after will not be acceptable due to the possibility of the item being damaged on customer’s own accord.

  • Digital Products - This is due to the product type. Please review your cart prior to finalizing your purchase

Delivery Policy

BY FINALIZING AN ORDER WITH US, YOU AGREE TO AND UNDERSTAND THAT WE, THEOFFICIALIC, ARE NOT RESPONSIBLE FOR LOST PACKAGES DUE TO USPS.

If your package has been lost or delivered to the wrong address please verify the address we have utilized for the shipping label. Thereafter, if shipping address applied to the order at checkout and shipping label address are the same you should contact your local USPS to locate and retrieve your package.

USPS usually will provide package assistance, and/or such as value reimbursement for packages they cannot retrieve.

At checkout you may request that your package have USPS Confirmation Signature at time of delivery.